WEST WEST RICHLAND CITY COUNCIL
STRATEGIC PLANNING RETREAT/WORKSHOP
COMMUNICATIONS & PUBLIC INVOLVEMENT
MONDAY, MAY 12, 2008
7:00 p.m.
City Council Chambers
3803 W. Van Giesen
West Richland, WA
Agenda
1. CALL TO ORDER
2. ROLL CALL
3. WELCOME
a. Review of the Agenda
b. Goals of the Workshop
4 STRATEGIC PLANNING – COMMUNICATIONS/PUBLIC INVOLVEMENT
a. Who is the "public" and who is the "customer"?
b. What do "customer service" and "public participation" mean?
c. The definition of successful customer service and public participation
d. The 6 principles of public relations
e. Current West Richland strategies to accomplish successful customer service
and public participation
f. Suggestions on improving West Richland customer service and public
participation
5. ADJOURN
The preliminary agenda is a "working document" and subject to change until the Thursday preceeding the meeting. Use the following link to download the Council packet (available on the Thursday preceeding the meeting):
Meeting packets from previous Council meetings are available in the online services section of this website (under City Council and then packets) - Previous Council Packets Link
The packet is in Adobe pdf format and requires an Adobe Reader. You can download a free reader from the Adobe website at: http://www.adobe.com/products/reader/
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