SEWER BACKUP
What should I do if I have a SEWER BACKUP
If you experience a sewer backup please do the following:
If a dishwasher, washing machine, shower, bathtub, toilet or other water fixture is operating SHUT IT OFF IMMEDIATELY.
Call the Public Works Department at (509)967-5434.
The City Wastewater Crew will ensure the City mainline is not plugged in anyway.
When a blockage occurs on the sewer main our Wastewater crew will correct the problem.
If the blockage is on the resident's side service the City crew will inform you immediately. At this time you may elect to contact a plumber. This is be at the residents expense.
If you incur property damage and the sewer backup was in the City mainline the Wastewater Crew will inform you on how to handle the claims process.
Please contact the City Public Works Department first at (509)967-5434.
For additional information please contact Ilka Gilliam at ilka@westrichland.org or (509)967-5434
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