Utilities
Water, sewer, stormwater management and garbage services are provided by the City of West Richland. In certain areas, the City also provides irrigation with Columbia Irrigation District (CID) or Kennewick Irrigation District (KID). To begin service, please complete a new account application at the City Administration Building at 3801 West Van Giesen Street. A non-refundable fee of $15 is required to begin new service.
Pay your bill online using the following link. You will need a copy of your utility bill. You will be prompted to enter your name (enter it EXACTLY as it appears on your bill), your account number and current email address.
Online Bill Payment Link
Direct Debit:
Direct debit auto pay is available for payment of utility bills.
Direct Debit Enrollment and Change Form
Disconnecting Service:
Are you moving? Please stop by the City Administration office to remove your name from the account, providing 48 hours notice to take the meter reading. A forwarding address will be required to send your closing bill. If you are selling your home, please ensure to new owners sign up for new service.
If you have already relocated and it is impossible to come to the Administration Office, please FAX the discontinue service form with your forwarding address and signature to 509-967-5706.
Discontinue Service Form
Promissary Notes:
The promissory note can be used to defer the assessment of delinquent fees. The form CANNOT be processed without a signature acknowledging the review and acceptance of the stated terms. By entering into this agreement the customer waives all notification, including warning of pending shutoff. Forms must be received BEFORE the due date (25th of the month). Forms can be faxed (509-967-5706), placed in the drop box or turned in at the counter.
Promissary Form
Utility Department Contact Information:
City Administration Building
3801 W. Van Giesen Street
West Richland, WA 99353
General utilities email address is utilities@westrichland.org
Phone: 509-967-3431
Fax: 509-967-5706
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